FAQs

Why should I join?

When you join our rewards program, you’ll earn points every time you shop with Fièra, as well as when you leave a review, refer us to friends, and spread the word! There are so many ways to earn points, but the fun is cashing them in for discounts on your order! You’ll also receive extra perks when you move up in tiers.

What tier will I start at?

That depends on your purchase history in the last 12 months. If you’ve spent between $65 - $149, you’ll start off at the Silver tier. If you’ve spent $150 or more, you’ll start off at the Bold tier.

Do points expire if I don’t use them?

Points will only expire after one full year if you do not make another purchase on the Fièra website. For every purchase you make and earn points, your expiration date for all of your existing points changes to one year from that date.

How can I maximize my earning potential?

If you want to maximize your earning potential while saving money and simplifying your life, our AutoShip program makes it easy! Simply select the autoship option on your favorite skincare products, save 25%, get free shipping and automatically earn points every time!

I have more questions, who can I talk to?

If you have additional questions, please reply to this email to connect with our Customer Happiness Team. As always, they are ready to support you.