Welcome to Fièra’s Try Before You Buy Program

When you place your order, you will be charged only an upfront, non-refundable shipping fee (including any applicable tax). After 14 days, if you love the products and do not return or exchange them, you will be charged the full amount for the products you keep using the payment method you used for your order. Please note, some banking institutions pre-authorize the payments - see our full FAQs to learn more.

Your 14-day trial starts the day your product is delivered! If your delivery was delayed, this won’t affect your trial.

Not the right shade or formula? No problem! We pride ourselves on providing exceptional customer service by connecting our customers with “real people” - our dedicated support team. They are here to help guide you through the simple process of returning or exchanging your product to make sure you are 100% happy with your experience.

To make a return or exchange, simply email support@fieracosmetics.com with your order number and let us know the reason for your return or exchange.